- English (United States)
There are two ancient cities called Thebes, one from Greece and the other from Egypt. Both cities were central to the countries’ histories and mythology. If Thebes Casino’s icon – a pharaoh death mask – is anything to go by, the city being referred to here is the Egyptian Thebes, which makes sense considering that that city was associated with wealth and economy. Ironically enough, Thebes Casino is actually one of more modern looking online casinos we’ve come across recently, and considering that the casino is already 17 years old made us very hopeful. This is a casino that knows how to adapt in order to remain relevant. Considering that Thebes Casino claims to have over a million members, it’s clearly been successful, too. Will it meet our personal expectations, though?
Getting started on Thebes Casino
The first thing you should know is that the team behind Thebes Casino is aware that some people prefer to play online and some prefer to play through downloaded software. Though you might initially think that players can only do so in their browser, there is actually a download version of the casino at the bottom of the website. We think this is important for you to know in case the prospect of a no-download casino turns you away from making an account. As for actually signing up, it’s a simple process. The ‘join now’ button is clearly displayed at the top of the homepage. As you press it, you’ll be asked to input some necessary details, and can even select which currency you’ll be using throughout your experience. The sign-up screen further lets you know that you can use the same account on different devices, including mobiles and tablets. Do be informed that you’ll be asked to verify your account. Whereas with most casinos this happens once, Thebes Casino states that members might be asked to do so up to twice a year. It seems slightly excessive, but we can’t blame the casino for wanting maximum security. Plus, if the casino is really worth your time, having to verify your account multiple times is only a mild inconvenience.
Signup bonus and other offers
You might have pre-empted that such a snazzy looking online casino has a pretty hefty welcome bonus. You’d be quite right, as Thebes Casino currently has a welcome bonus package that is split into a signup bonus as well as match bonuses for a member’s first few deposits. They’re rather high match bonuses too, which means that you could be looking at making serious bonus money. Now, of course, that means you need to pay attention to the wagering amounts, because they too are quite high, especially when it comes to free bonus money. There’s more information that you can check out on Thebes Casino’s website, and indeed explaining it all here is somewhat useless, especially if the casino decides to change things up later on. Cash Back bonuses, on the other hand, don’t have any wagering requirements attached to them, which is good news! Other promotions are set up at Thebes Casino, but they most take the form of tournaments, which we’ll be discussing in the next section. There are also free bonuses which are often awarded depending on your membership and how much you invest in the casino.
Speaking on investing in the casino, the VIP selection is really quite extensive here. Technically, all members get put into the same VIP programme automatically, but they start at the basic tier. With enough points, they can get all the way to the Master tier, but there are plenty of other tiers in between, including Silver, Gold, Platinum, and Titanium. What changes as you go up the ladder? Everything from birthday and anniversary bonuses, to betting limits on games, to personalised customer support, banking options, and exclusive bonuses and events.
When a casino compares its customer experience to that of a Michelin restaurant, you know that it means serious business. The tournaments here are not VIP exclusive, though, which means that everyone can join the chance to win serious cash or real-life prizes. The tournaments are changed up regularly and come in many forms, including sweepstakes, Blackjack tournaments, slots competitions, and more.
Thebes casino games
Perhaps the most exciting thing about Thebes Casino is that it makes use of multiple game providers, and top names at that. Such companies include Pragmatic Play, NetEnt, Habanero, Microgaming, BetSoft, iSoftBet, Vivo Gaming, and VIG. With names like those, you can bet that you’re in for a good time. This variety means that if you’re not a fan of one provider, for whatever reason, you’ll have plenty more to pick from. ‘There’s something for everyone’ is probably a bit of an understatement here! In fact, we were thrilled at how many games are on offer at Thebes Casino – and you can try most of them for free before you commit to signing up. There’s everything here from slots to casual games, and the different game categories are offered in high numbers. That means that when looking at the slots games on offer, you’ll never run out of options. Are you a fan of slots with modern themes that are full of features and mini-games, or at least 3D animated? You can turn to countless options like Bird of Thunder, Beowulf, and FairyTale Legends: Hansel & Gretel. If classic slots are more your thing, you’ll also be in for a treat here with games like Irish Charms. However, there are also plenty of non-traditional themes with the classic slots too, so games like Couch Potato and Clash of Queens will let you play the traditional style of slots you love with a twist. Also note that Thebes Casino lets you know the volatility rating for each slots game, which is definitely something we encourage more casinos to do. Do you want a slot game that payouts smaller amounts more frequently, or do you want to play one that rewards higher amounts but less often? At this casino, you’ll know exactly what’s in store! When it comes to table games, variety is again the order of the day. That means that just like with the slots options, you can opt for a completely traditional experience or something a little more updated. We were big fans of Roulette Electronic, for example. If you really want to go for the non-traditional experience, though, you’ll want to try out the speciality games that covers everything from bingo to scratch cards to casual games like Triangulation, a game in which you need to match up 4 triangles for more. We doubt that many of these titles will make up the majority of your casino experience, but they’re fun way of filling up a few minutes. Though live casinos are growing in popularity all the time, not every casino has caught up to the trend. Some online casinos have no selections at all while others have two or three token titles that seem to be there just for the sake of filling a niche. Thebes Casino has a very comprehensive live casino section though! It’s vast enough that there are multiple tables for different standard games like Roulette and Blackjack, but there are also some more unique titles, like Super6.
Customer support options
People have come to associate customer support with all the ways you can contact the casino, which is still very true. However, there’s also much to be said for the little ways in which a casino facilitates your stay at the casino; how it makes things easy for you to figure out. Before we get into customer support options, we definitely need to give a shout out to the easy navigation of the casino, and the subtle features that really tie it together. One such feature is language selection. You can opt for English, Italian, French, German, and Spanish. It’s a very European-centric selection, and we hope the casino will expand on these options in the future to include players from elsewhere. Something else we’re thrilled about is the very comprehensive FAQ section that really explains what’s what at Thebes Casino. In fact, the casino itself lists the FAQ section as a type of support service, and we can’t say we disagree with that claim. With regard to the more standard customer support types, there is live chat available as well as an email address, which is firstname.lastname@example.org. We couldn’t find a contact number, and although we’re sure there must be one somewhere, Thebes Casino doesn’t seem to be advertising it (and do we really need to dig for a telephone number?). Clearly the message here is that live chat and email is preferred to phoning. With most people, we’re sure that’s not an issue.
Online banking methods on Thebes Casino
The banking information on Thebes Casino’s website is very comprehensively explained, but we’re going to try and take that information and explore it with a little depth. The payment options are relatively vast, and for the most part you’ll be able to withdraw using the same method you deposit with and vice versa. This isn’t true across the board, though. You can’t make deposits using echeck, though you can withdraw with the method. Furthermore, you can’t make withdrawals with credit cards like visa and Mastercard, or other electronic methods like paysafecard or bitcoin, though you can definitely make deposits through them. Though it’s common that the deposit and withdrawal methods don’t match up entirely at online casinos, we think people will mostly be ticked off at the fact that you can’t make withdrawals using your credit card of choice, which for many is the most comfortable way of handling online banking.
The list of deposit and withdrawal methods has been provided below:
- Deposit Methods
Visa, Mastercard, American Express, Maestro, Neteller, Skrill, ecoPays, paysafecard, bitcoin
- Withdrawal Methods
Bank Wire, Neteller, Skrill, ecoPayz, Paper Check, eCheck
On the upside, conditions for depositing are pretty straightforward. For most methods, fees don’t apply, and deposits are processed instantly. On the banking page it states that one needs to deposit a minimum of a mere €10, but elsewhere Thebes Casino states that you actually need to deposit a minimum of €25 to start playing. The conditions for withdrawal are a little more complex. Though in some cases fees, again, do not apply, other methods will come with their own charge. Furthermore, the lowest amount you can withdraw is €50, and that’s only if you’re using certain methods. With Bank Wire, the minimum allowed amount is actually €500. Withdrawal limits increase depending on your VIP level, and if you’re a basic member you’ll be allowed to withdraw up to €500 per week. VIP Titanium members, on the other hand, get the luxury of withdrawing up to €10,000 per week.
Is Thebes Casino worth it?
Buzzfeed has an ongoing video series called ‘Worth It’, in which the hosts sample the same food item served at drastically different price points. The final vendor is always the fanciest and most exquisite, and by the time the show hosts try the final item, the question of ‘did you enjoy it’ becomes redundant, because of course they like that food item. It’s heaven on a plate. That’s really our experience with Thebes Casino. You can’t pretend you don’t like what’s on offer here. The games are great and the range is hard to beat, and ultimately, everything oozes luxury, down to the promotions and VIP section. Just like Buzzfeed, we’re asking the question of whether it’s worth it, though. Of course the answer is yes, as you don’t need to pay through to nose to get the Thebes Casino experience. To get the full experience, though – to get that super personalised, super luxurious support service, and to make the bonus offers seem manageable – you definitely do. That’s not a criticism, of course. Thebes Casino is aiming for luxury, and they’ve definitely nailed it. In the meantime, regular members can still consider Thebes Casino to be one of the best online casinos to be a member of right now. The games and other facilities aren’t going anywhere, so we have no qualms with recommending this casino to anybody at all. Just keep in mind that here, we’re dealing with a casino that is really great as is, and just keeps getting better as you invest time and money into your stay.
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The VIP Programme is excellent.
A very wide range of game providers and games.
24/7 customer support.
We’d like to see more non-tournaments based promotions.
High wagering requirements on bonuses.
You can’t make withdrawals using VISA and similar credit cards.
Software & Graphics9/10
Deposit Withdrawal Options8/10